The confirmation code or reset link does not work

The short answer

Codes and links work once and expire after an hour. Request a new one, and use the most recent email.

Did this not answer it? Write to a person; the email already names this page.

Write the email

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Sign up and confirm your emailSign up with your email and a password, then enter the six-digit code we send. A code works once and expires in an hour.
Reset your passwordChoose Forgot password on the log-in page and follow the link in the email. The link works once and expires in an hour.